Transport companies
Operators who book trips, assign a vehicle and driver, and need one place to see what is still on the road.
For transport companies, carriers and trucking operations
Dispatch Software for Transport and Trucking Companies
Assign vehicles and drivers, keep trip status and delivery documents on the job, then hand completed work to invoicing — without rebuilding the day from phone notes.
This is trucking dispatch software inside Hawk Lane TMS. It is for goods transport on your own vehicles, not for field technicians, last-mile courier routing or passenger travel.
Runs in a web browser • Driver app on paid plans • Support in English, Hindi and Punjabi
Trip board
Who This Dispatch Software Serves
People searching for dispatch software, a dispatch management system or truck dispatch software often mean very different jobs. Hawk Lane is built for transport companies that already have the freight — and need to run it.
Carriers and fleet owners
Asset-based goods transport using owned or hired vehicles, not a brokerage marketplace.
Trucking operations
Teams whose day is assignment, check calls, delivery documents and billing — not technician job tickets.
Not a fit
Field-service scheduling, courier route optimisation, passenger travel, or finding freight on a load board.
From Assignment to Delivery on One Trip
Dispatch scheduling software is useful only if the same record still exists when the POD arrives. Hawk Lane keeps assignment, status, documents and billing on the trip.
- Create the booked trip with customer, origin and destination
- Assign the vehicle and driver from your own records
- Share the plan with the driver through the office or the driver app
- Record pickup and check-call updates against the trip
- Attach delivery documents and the POD when the trip completes
- Raise the invoice from the same record
A Trip Board for Your Own Booked Work
The working view is your trips — booked, running and delivered — not a catalogue of other people’s freight.
Trip board
Who is on which trip
Vehicle and driver assignment sit on the trip, so the office is not asking the group chat who went where.
What still needs a document
Missing PODs stay visible on the trip instead of disappearing into a phone gallery.
What is ready to bill
Completed trips with documents attached can move into invoicing without retyping the job.
How Drivers and the Office Stay on the Same Trip
Communication only helps if it lands on the operating record. Hawk Lane is not a WhatsApp replacement; it is the place those updates should live.
Status updates
Pickup, delay and delivery notes are recorded against the trip. That history is operational tracking, not a live map feed.
Driver app uploads
On paid plans, drivers can send POD images and trip documents from the mobile app so the office does not collect files later.
Office upload on every plan
Staff can attach documents even when the driver app is not included, so Free accounts still keep files with the trip.
Status updates
Appointment Times Without Automatic Routing
Dispatch scheduling in Hawk Lane means pickup and delivery times stored on the trip so the office and driver share the same plan.
It is not automatic route optimisation, predicted ETA or a live GPS plot. If you already run a tracking device, keep it. Use Hawk Lane for assignment, documents and billing.
What This Dispatch Software Is Not
We would rather lose a demo than win one on a promise the product cannot keep.
Not a load board
Hawk Lane does not list or sell freight. You dispatch trips you already have.
Not live GPS
Status comes from people, not a telematics feed. There is no map tracking product here.
Not LR or GST filing
No lorry receipt or Bilty generation, no e-way bill and no GST e-invoicing.
Not field-service software
It does not schedule technicians, parcels or passenger trips.
The wider TMS — vehicles, invoicing, settlements, customer portal and India pricing — is on transport management software for Indian transport companies.
India Plans
Dispatch is included in Hawk Lane TMS. Free covers up to 3 vehicles. Paid India pricing is ₹1,000 per vehicle per month for up to 20 active vehicles. Custom plans are quoted for larger fleets.
Driver app and customer portal are on paid plans. Full plan cards, GST display notes and setup scope are on the India TMS plans section.
Frequently Asked Questions
It is for transport companies, carriers and trucking operations that move goods with their own vehicles. Hawk Lane is not field-service software, a technician-scheduling app, a courier-route optimiser or a passenger-travel system.
No. A marketplace lists freight for sale. Hawk Lane is a dispatch management system for trips you have already booked: vehicle and driver assignment, status updates, documents and the handoff to invoicing.
Office staff can attach documents and PODs to the trip on any plan. Drivers can upload from the driver app on paid and eligible Custom plans. The file stays on the trip so billing is not chasing WhatsApp threads or email.
No. Trip status comes from updates your drivers and office team record. Hawk Lane does not plot live GPS, predict ETAs or automatically schedule the next route.
No. Hawk Lane stores the documents you upload against a trip. It does not generate a lorry receipt or Bilty, and it does not create GST e-invoices or e-way bills.
No. Dispatch is part of the same Hawk Lane TMS. This page explains assignment, the trip board and driver communication. Vehicle records, invoicing, settlements, customer portal and India pricing are covered on the India transport management software page.
Book an India Demo
Tell us how trips are assigned today. We will walk through the trip board and be straightforward about GPS, LR/Bilty and GST. Demos and support are available in English, Hindi and Punjabi.
Run Dispatch on the Same Record You Bill From
Start on Free for up to three vehicles, or book a demo for per-vehicle pricing up to 20 vehicles.