Australia

Transport Workflow Automation for Australian Operators

Stop retyping every booking. Transport workflow automation for Australian operators can prepare a draft job from a supported PDF, an agreed CSV or an authorised email. A person still reviews it before the job is live.

This is an optional add-on on Australian transport management software. It is quoted separately from Growth and Pro.

  • Draft job from a supported booking file — not an unattended post
  • Check-call notes and matched POD files on the job record
  • Microsoft Teams and WhatsApp stay messaging channels

What stays under review

  • Draft jobs are not live until someone accepts them
  • Incomplete or conflicting files wait
  • No accuracy-rate or compliance promise
  • Not included in the monthly plan price

Workflows Australian Teams Can Configure

Support maps how bookings and driver messages reach the office today, then enables only the path you approve.

Booking document to draft job

A supported PDF can prepare a draft job for operations review. Dispatch confirms the details before the job is live.

CSV and email intake

An agreed CSV layout or an authorised mailbox can prepare draft jobs. Bad rows stay in review.

Check calls

A configured update can be recorded as a check call on the matched job. Unmatched messages wait for a person.

POD on the job

A supported WhatsApp attachment can be stored on the job it matches. The driver app upload path is separate and depends on plan.

Daily dispatch, documents and invoicing stay on Australian Carrier TMS. Proof of delivery capture for Australian jobs is described on the Australian proof of delivery page.

Quoted Separately from the TMS Plan

Growth is A$179 per month plus GST. Pro is A$349 per month plus GST. Workflow automation is not inside those prices.

You bring

  • One real inbound example: a booking file, a CSV or a mailbox
  • Who is allowed to approve a draft
  • Whether Teams or WhatsApp is already how the office talks

Hawk Lane confirms

  • Whether that source can be configured
  • What a person must still check
  • A separate quote before any automation is switched on

Request a Workflow Review

Tell us how jobs arrive today. We will say whether a draft-job path can be configured, and we will not turn it on inside the monthly plan price.

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Frequently Asked Questions

No. Workflow automation is a separately quoted add-on. It is not included in the Free, Growth or Pro monthly price, and it is not included with a standard integration.

A supported PDF can prepare a reviewable draft job. Someone on your team still checks it before it is live. Unmatched or incomplete files wait for that review.

Yes, after setup. An authorised mailbox path or an agreed CSV layout can prepare draft jobs. Invalid, duplicate or incomplete rows stay in review.

A supported attachment from an approved WhatsApp sender can be stored on the job it matches. A person still confirms the match. This is not included with the driver app price.

No. The job record stays in Australian Carrier TMS. Automation only prepares drafts, check-call notes and matched documents for that record.

No. Hawk Lane does not provide legal or compliance advice, and this page does not claim NHVR compliance.